Information for Insurance Agents

Please assist your customer by updating their insurance information with their Loss Payee/Lienholder/Lender.

You will need the following information available:

Contact Information
Insurance agent’s name
Insurance license number
Insurance agent’s telephone number

Collateral Information
Vehicle year, make, and model

Real Estate Information
Property address
Property coverage amount

Insurance Information
Insured’s name and address
Insurance company’s name
Policy number
Effective date of insurance
Lienholder / loss payee

We offer several ways to send the insurance information:

  1. Complete the online Insurance Information Form:
    Verify Insurance for Vehicle, Boat, or Other Collateral
    Verify Insurance for House or Real Estate
  2. Fax a copy of the current insurance policy to us at (770) 979-3173 or (866) 266-7898.
  3. Mail a copy of the current insurance policy to us at
    Insurance Service Center
    P.O. Box 1549
    Snellville, GA  30078
  4. Call our customer service representatives at (800) 635-5142.  Our representatives are available Monday through Friday from 8:30 a.m. to 6:00 p.m., Eastern Time.  To save you time, please be prepared to provide us with the information listed above.